Predict which support tickets will escalate based on language and history patterns
ML-powered escalation prediction from ticket language, customer history, issue type, and response time patterns.
Use for quarterly strategic planning with data-driven insights and recommendations.
Added multi-language support
Added multi-language support — see release notes for details.
3/18/2026
New integration connectors
New integration connectors — see release notes for details.
3/18/2026
Solid tool
Does what it promises. Not flashy but reliable and effective.
Create measurable OKRs with key results, initiatives, and tracking frameworks. The OKR Generator helps or…
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Reliable and fast
Consistently delivers quality results quickly. Our go-to tool for this use case.
Game changer
This completely transformed how our team works. ROI was immediate.
Worth every penny
The paid tier is absolutely worth it. Pays for itself within the first week.
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