tracegazer/invgate-service-desk-mcp

What it does

This MCP (Model Context Protocol) server integrates InvGate Service Desk with AI tools like Claude and ChatGPT, exposing 96 operational tools across 11 domains. It enables AI assistants to query and interact with your service desk data including incidents, users, knowledge base articles, assets, custom fields, workflows, and time tracking.

Key features

• 96 tools across 11 service desk domains
• Incident and ticket management integration
• User and asset administration capabilities
• Knowledge base access and search
• Custom fields and workflow management
• Time tracking integration
• Read-only by default with optional write operations
• Python-based MCP server

How to set up

Install the MCP server from the GitHub repository, configure your InvGate Service Desk API credentials, and connect it to your preferred AI platform (Claude, ChatGPT, AI Studio, or Antigravity). The server runs locally or in the cloud and communicates with InvGate's API to provide real-time service desk data to your AI assistant.