The Omnichannel Support Bot is an AI chatbot that provides seamless support across web, Slack, WhatsApp, and email. It solves the challenge of managing customer interactions by offering a unified history and smart escalation, making it ideal for businesses looking to enhance their customer service e
The Omnichannel Support Bot enables businesses to deploy AI-driven customer support across multiple channels, including web, Slack, WhatsApp, and email. It addresses the problem of fragmented customer interactions by providing a unified history and smart escalation features, benefiting companies aiming to improve their customer service efficiency.
Deploy at scale across your organization with SSO, audit logs, and team management.
UI improvements and bug fixes
UI improvements and bug fixes — see release notes for details.
3/18/2026
Perfect for startups
As a small team, this tool lets us punch above our weight. Essential.
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Powerful features
The depth of features is impressive. We keep discovering new capabilities.
Good but room for improvement
Solid tool overall. Some features could be more polished but delivers on its promises.
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